Customer Testimonials
TAKE YOUR BUSINESS ELSEWHERE! I traded in my car in January, the sales rep promised to reach out to my bank to pay off my previous loan and add it to the new loan. I followed up within a week because my bank had contacted me that they hadn’t received the full payment of my car loan from the dealership. They were asking me to pay the difference which I refused because it has already rolled onto my new car loan. The sales rep wouldn’t take responsibility for not going through the proper process for a loan payoff, ...
Greg in service was an amazing help. Go see him for anything you need done on your vehicle!
Alex the service manager is awesome, I have been coming to him for years for my Nissan trucks. He's no xx, tells you how it is and always gets the job done ontime. Highly recommend Temecula Nissan service department that whole team is great.
I live this place. Great place for service and good people. Very professional people. Thank you!
Alex is very helpful and knowledgeable. He has been servicing our cars for years, and we will continue to go to him.
Alex is great every time, love this place. Thank you for everything. Great service. Thanks
Alex is amazing as always . Appreciate the way he listens and handles Al my car needs.
Great customer service and quality work. The pricing was good too. Good people all around!
Alex is awesome and knowledgeable. Great to have piece of mind through the Holidays that all service needed on my vehicle has been taken care of. Alex will also let me know what is coming up too, so I can budget. One less worry Thank you Alex
I want to give Alex at Service department a 10 stars for his hard work And great customer service
OMAR the best salesman I have ever dealt with in buying any cars, professional, forward and he will finish the deal for you. Omar not just the best in this business but a great guy, so much respect man, so much respect and I left this dealer with a great experience and I gained a friend. If you want to buy a car, ask for Omar, amazing, amazing and amazing. Omar thank you for everything man. I appreciate you
Fraud warning, They charged for a providing service on a front differential. Went to another dealer because of leaking fluid and found out did not have front differential and fluids were not changed. When called to let Asst Service Manager know that it was not done he became extremely defensive and called other dealer idiots even after i sent pictures showing no tool marks on fill and drain plugs. If you are victim of fraud from this service department report it at https://www.bar.ca.gov/complaint
The service dept closed early and kept my car hostage the entire weekend for an oil change. I dropped off my car early Saturday morning and was told I would receive a call when my oil change was completed and an Uber would be arranged to pick me up. When I didn’t get a call by 4:30 I started calling the dealership, but only got a recording saying my car would be taken in an order which it was received. When that didn’t happen, a neighbor took me to the dealership at 5:30 to realize that the service department had ...
Temecula Nissan was able to pay off our negative equity vehicle for us and get us to a phenomenal deal on a gently used car. So happy with the result of our visit and would recommend this place to others!
Very prompt service! I sold one of my vehicles to TN with the help of one of their sales repts, Omar, who made the process easy for me. I used the KBB instant cash offer and Omar's team honored my price and turned around my payment quickly. I would definitely do business with TN again.
Michael and Andre were great. Came in and knew exactly what I wanted. They helped me get into my new to me truck for the price I was looking for. I highly recommend working with these two if you go here looking for a new or new to me vehicle. Great customer service.
Team was very helpful and polite, have updates and service did not take long at all.
Alexander campagna gave excellent service helpful and made me confident he was handling everything that needed to be done Will recommend him to everyone
Amazing service good honest people very freindly fast service easy to talk to explain everything
I bought in my 2023 Nissan Rouge which I had purchased here 6 months prior to bringing it in for an oil change. I was so stressed about bringing it in because my husband is in the military and isn’t always available to watch our daughter. I bought my car in for an oil change and was very on edge because I had my baby girl with me and was stressing about how long it might take and what I would do to occupy her during that time. Denise Bright was beyond helpful! I had my 8 month old daughter with me ...
Always a great experience with the Nissan service team. Alex is the best !
Always a pleasure going there for service due to great customer service and friendly staff!!!
Fast and efficient customer service, will recommend Temecula Nissan to everyone
Did a great job at a great price
Very friendly and quick service
Our service advisor Alex, was very easy to work with and provided great information on our vehicle,
We have received such genuine help and care. JR helped us with on the lot, looking a different vehicles. He was very patient and knowledgeable. While Andres (finance manager) made a deal that worked best for us. They were able to work with our needs and didn’t give us any hassle during the car shopping experience. The whole experience was pleasant and I just can’t thank them enough.
My service technician Denise very knowledgable and helpful. Temecula Nissan will definitely be my 1st choice.
Alex and your staff at Temecula Nissan are always great to deal with. They are professional, efficient and get the job done. Thank you!
Great service, Alex was my service advisor and he's awesome.
Here's a customer review: "I recently had my 2019 Altima serviced at Nissan, and I couldn't be happier with the experience. From scheduling the appointment to picking up my car, everything went smoothly. The staff was friendly and professional, and they completed the service in a timely manner. My car is running great, and I'll definitely be returning to Nissan for future maintenance."
In and out and under two hours. Great job 🙂
I recently had the most amazing and unforgettable experience at Temecula Nissan, thanks to the outstanding assistance provided by Michael Navarro and Andres Moreno. Not only did they assist me in my time of need, but they went above and beyond to ensure that my car-buying experience was exceptional, filled with genuine advice, and unwavering support. From the moment I walked into the dealership, Michael and Andres demonstrated unparalleled professionalism and a genuine willingness to help. They took the time to understand my needs and preferences, ensuring that I found the perfect car that suited me best. Their dedication and ...
I always have a good experience at Temecula Nissan. Everyone is professional and courteous. Thank you for your very good service.
It was great experience
The service was great
Eli did a phenomenal job showing the vehicle and committing his time to myself. He was open to all questions I had about the vehicle and if he didn’t know the answer he followed up with me as soon as he had an answer.
That is gray attention for costumers services in moment went they took tu me. For the services on to my carr.
Alex and Kim were friendly, helpful, and made my spouse’s & my experience smooth. I’m glad we went to this Nissan to get our maintenance done.
This place offers Great service, it was a clean dealership and the worked quickly to get me in and out.
Denise was awesome helped me in every way possible Thanks Denise!!!
The service was great. Excellent job by the service advisor Alex. He is highly professional.
I recently bought a Toyota 4Runner. The process was super easy. I was at the dealership for 2 hours only. During this time, I test drove the vehicle, applied for a loan and received the truck. Also, the customer service was great and there weren't any hidden fees.
The service was great. The service advisor was knowledgeable and friendly. My vehicle's service was completed fairly quickly.
IF YOU WANT ASSURANCE READ THIS - this will be an unusual review. I purchased a new 2024 Nissan Versa at Temecula Nissan. I really like the car. First trip to Central California at various speeds to break the car in averaged 46.5 miles per gallon. Really nice economically viable sedan. Riley finalized the deal with me and did all the contract work. Days later, when I was reviewing the documents for insurance information purposes, The terms of the contract were different than what I agreed upon. I was extremely upset. These were documents that I signed without further review having confidence ...
Great customer services. I would recommen this location to everyone. Overall rating is great in my opinion.
I brought in my Nissan rouge for an oil change my vehicle was also leaking oil I was greeted very politely by Denise Bright She was so helpful and addressed all my concerns
I went for a recall repair and my car was fixed in less than 2 hrs.
What started off a little rough ended up being a good day. I was interested in seeing a used car they had on their website, but it never even made it to the lot in Temecula. I felt that was not good business practice. Finally, another sales rep reached out and sold me a similar car that was also a great deal. I got everything i asked for and great service. I was by myself, so Daniel would always check on me and sit with me while I waited for the finance department. I love my car and was happy ...
Dennise was great helping me out every step of the way! Great communicator and even had my car washed.
I begin my morning on 3/25 by receiving a call from Denise an associate at Temecula Nissan asking me what was wrong with the car and what I was bringing it in for although I booked my service online and as provided you select your reasoning for needing services. I chose oil change. Additionally, I dropped my car off the night before my services and checked off “oil change” on the tag. The associate then contacts me again and says she cant find my car in the system and had I bought my car there? I informed her no that is ...
Great fast service and staff was all friendly
The service was beyond expectation. Great service was rendered. Excellent job to Andy. He is highly professional.
Had my car serviced there and it was fast and easy . Thanks to Denise Bright. I will be a future customer.
Service reps were helpful and welcoming. I would recommed for your nissan or other vehicles.
They did the work fast and complete
Denise was extremely helpful and easy to talk to including my initial phone conversation when scheduling my service appointment. She kept me in the loop as my car was being serviced. She’s a pleasure to deal with!
Denise was very attentive to my needs and my time restrictions. She updated me as I waited. Extreme please to work with!
Alex Campagna, Service Advisor, explained the situation in detail regarding my XTerra 2002. The issues were resolved satisfactorily. He was friendly, knowledgeable, and professional.
Service department was thorough, efficient, and professional! Phillip, in the Parts department, was also very helpful and informative!
They were honest and took care of my problem. Alex always puts the customer first
My vehicle was in the shop for almost a month. When I picked up the vehicle the dealership had expedited a part at a cost of $48.00 and charged me for the "customer service". I paid the balance of the bill and left. Prior to filing the receipt I reviewed the details and found a charge of 3% for use of a credit card. At no time was this charge pointed out to me.
Great service was provided for repairs on my car., as always. I will continue taking my car.
Not to happy there was oil on the engine, dipstick was left half way out and cover for air filter was not sealed completely. Noticed the above when we opened the hood to verify your battery comments regarding terminals.
I was in and out in about an hour, speedy service.
My service advisor Mike got me in right away and let me know which services I have coming up. That’s why I always take my car here.
Mike Marcoux always takecare my Nissan Titan truck for any service and to all service team
Had a great experience
Alex is an amazing service technician who goes above and beyond to ensure that his client’s needs are met to the best of his ability and exceeding client expectations. Even when I don’t want to come in, it’s a pleasure to deal with him.
Denise was awesome and very personable. Excellent customer service! My oil change was completed in a reasonable amount of time. I also appreciate the complimentary wifi, I was able to get some online homework done while I waited in the waiting area. The staff in the waiting area were also kind and hospitable. Highly Recommend.
Denise was great explained everything even meet me at my car when I got there
My vehicle was serviced properly for the maintenance that I requested. All work was completed within the promised time.
very good experience
Easy to schedule an appointment for service and work is done within the committed time. There's a place to work with WiFi which is convenient.
Not good costumer service the lady was to rude not kind , she took to long to do the paper work, my car was ready parked outside she didn’t let me know . Wasn’t Christian
Knowledge, experience & explaining of the car problem with my Rogue's brake system from the service advisor was helpful.
Alex was amazing as always.
This dealer is the best in Temecula. I drive from Fontana and been purchasing my vehicles here for over 13 years .I’ve purchase many cars from here and have the best prices and are very helpful. They ARE NOT like other dealers that do the most to pressure you to buy a car. Dealer is flexible and is willing to work with you just remember to ask for Michael or Elisha,
Great service at Temecula Nissan. They addressed the vehicle issue with no problems. I received the truck back in clean and in working order.
Denise was extra polite which I greatly appreciate. Service team was cool, and the service time expectancy was right on point. My sales rep Daniel who's also always cool/nice was there. Also spoke with a new sales rep Michael who I'm sure will do great at Nissan Temecula. Job well done! Thank you!
Super fast service with amazing customer service!
great service with alex c.
Service is great they get you in and out fast. They alway give good recommendations on future services needed but don’t try to push. Mike is friendly and happy to answer all my questions!
Horrible experience with this dealership. Drove two hours to go buy a car, which I called ahead to make sure they still have it. They told me yes and as soon as I got there they told me it was sold. They didn’t have the decency to let me know ahead of time. Gary, Tessa and Tanya were horrible at communicating with me. What angers me more is they still advertise that the car is available for purchase. Don’t waste your time and go somewhere else.
The lady at the counter was very helpful and courteous. The work was done within two hours. It was a pleasure doing business at this dealership.
Really really happy to be back with Mike after a very very poor experience with my previous advisor Denise, Mike made sure to keep me up to date with everything on my vehicle and he didn’t forget to send me a ride back to the dealership, plus his attention to me felt honest and not fake, thank you Mike.
I felt welcome and had a place to work on my projects thank you greatly
It was our first time at Temecula Nissan and Denise made us feel welcomed. We Will definitely go back to her if needed
Service here is always amazing. The staff is attentive and friendly. The work is always completed in a timely manner. Denise Bright greeted me as soon as I arrived and got my requested service information and got it to the vehicle to the mechanics promptly. I will continue to use Temecula Nissan as my only location to service my vehicle.
Denise B was awesome! I received a warm welcome when I arrived. The service I received took longer than expected so I was given a free Uber ride home. I really appreciated it.
Have been buying / servicing vehicles at this dealership since 1999m (7 vehicles bought during that time period)
Extremely nice people very organized and professional helpful with answering your questions easily explains what is going to be done with your car